Inside Sales Account Manager in Weston, MA

Inside Sales Account Manager

Account Manager with the industry leader!Overall Scope: We?re looking for Mid-Market inside sales Account Managers with a passion for sales and an understanding of organization hiring needs. As part of the Telesales team you will be the ?voice of Monster?, actively maintaining existing accounts in the Mid-Market sized space ([removed phone] employees). You will be selling Monster?s extensive line of recruitment specific solutions to help fill their current openings and build their business.Primary Responsibilities: ? Build loyal customer relationships via telephone with moderate revenue history to assigned territory. Rep is responsible for building territory through heavy account management. ? Able to function in a high transactional sales volume environment with heavy focus on fostering, developing and nurturing relationships with customers. ? Ability to demonstrate the value proposition of all of the Monster products. Use this knowledge, combined with the customer?s needs to up sell and cross sell into accounts. ? Demonstrate persistence, tenacity, ability to overcome obstacles, and strive to improve skills and achieve goals ? Attain a minimum of 100% of assigned revenue goal and by initiating outbound calls to existing customers and new accounts. ? Maintains the established standards for the minimum number of contacts and talk time per day ? Maintain a database of customers through documentation of activity ? Ability to quickly develop rapport and trust with prospects ? Able to uncover needs, offer appropriate solutions, negotiate price and close accounts on the phone ? Maintains a current knowledge of market activities including competitive products, pricing and policies, new technology, product specifications and possible new products. Communicates this information to management on a regular basis. ? Delivers value proposition, handle objections, & record statistics on each outbound call ? Present key selling points/features and benefits while focusing on customer needs and expectations ? Consistently develop the customer relationship so that they remain a Monster customer. Key focus of role is retention of clients. ? Ensure a superior customer experience with Monster by addressing customer concerns and demonstrating empathy ? Manage and maintain a detailed pipeline that is 2x assigned quota to achieve assigned monthly quota ? Forecast accurately within 5% of actual monthly results. ? Will conduct online product demonstrations as needed. ? Maintains and fosters continual internal relationships the customer service department to ensure customers are receiving the attention and service they require. ? Collaborates with other Monster segment channels on opportunities when appropriate. Qualifications:? At least 2 ? 5 years previous sales account management experience with a proven solid track record. Experience should be in a high outbound transactional, customer service call center or sales environment. ? Proficiency with Excel ? Bachelor?s degree preferred but not required. High School degree required. ? Work experience should be in environments that fostered strong customer loyalty programs. ? Demonstrated ability to up sell and increase account spend over time. ? Familiar with working in an incentive/goal driven environment. ? Strong customer service focus with a passion to exceed customer requirements. ? Ability to collaborate across sales channels. ? Excel proficiency ? High energy, drive, and sense of responsibility ? Internet Savvy ? Can demonstrate proven creative lead generation methods ? Strong organizational, communication, and time management skills

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